Welcome to Alziyana.com. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services or purchasing any products.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. If you do not agree to these terms, please discontinue using the website.
2. Products & Descriptions
Alziyana provides premium Moroccan wellness products made from natural ingredients.
We strive for accuracy in product descriptions, images, and details. However, slight variations may occur due to natural ingredients and traditional crafting methods.
We reserve the right to modify or discontinue any product at any time.
3. Pricing & Payments
All prices listed on our website are shown in your selected currency and may be updated without prior notice.
We accept major secure payment methods displayed during checkout.
By placing an order, you agree that all payment information provided is accurate and authorized.
4. Order Processing & Availability
All orders are subject to availability and confirmation.
If a product becomes unavailable after purchase, we will notify you and issue a refund or alternative option.
5. Shipping & Delivery
Shipping times vary based on location. Estimated delivery dates are provided for convenience and are not guaranteed.
Once shipped, Alziyana is not responsible for delays caused by customs, carriers, or external factors.
For full details, please review our Shipping Policy.
6. Returns & Refunds
We accept returns of unopened, unused products within the specified return window.
Refunds are issued after inspection and may take several business days to process.
For more information, refer to our Returns & Refunds Policy.
7. Intellectual Property
All content on Alziyana.com—including text, graphics, images, logos, and product descriptions—is the exclusive property of ALZIYANA and protected by copyright and trademark laws.
You may not copy, reproduce, or use our content without written permission.
8. User Conduct
When using our website, you agree not to:
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Engage in unlawful or fraudulent activities
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Attempt to access restricted areas or interfere with website functionality
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Distribute malware, spam, or harmful content
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Misuse or manipulate website data
Violation of these rules may result in restricted access to the website.
9. Third-Party Links
Our website may contain links to third-party sites for convenience.
We are not responsible for the content, policies, or practices of these external websites.
10. Limitation of Liability
Alziyana is not liable for any:
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Indirect, incidental, or consequential damages
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Misuse of products
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Allergic reactions or sensitivities
Users are encouraged to review ingredients and conduct patch tests before use.
11. Indemnification
You agree to indemnify and hold Alziyana harmless from any claims, damages, or losses arising from your use of the website or violation of these Terms.
12. Privacy & Data Protection
Your privacy is important to us.
Personal data collected on our website is handled securely in accordance with our Privacy Policy.
13. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the latest version.
14. Governing Law
These Terms & Conditions are governed by the laws of your local jurisdiction, unless otherwise specified.
15. Contact Information
For questions regarding our Terms, please contact us at:
Email: alziyana@gmail.com
Website: https://alziyana.com/
