Terms of service

Terms of Service

Welcome to AlZiyana. By accessing or using our website alziyana.com, you agree to the following terms.

1. General These terms apply to all visitors and customers of alziyana.com. By placing an order, you confirm that you are at least 18 years old and that the information you provide is accurate.

2. Products All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may slightly differ from the actual product.

3. Pricing All prices are displayed in AED and are inclusive of VAT where applicable. We reserve the right to modify prices at any time without notice.

4. Orders & Payment By placing an order, you make an offer to purchase. We reserve the right to refuse or cancel any order. Payment must be completed at the time of purchase. We accept major credit cards and Apple Pay.

5. Shipping We offer free delivery across the UAE. Delivery times are estimates and may vary. AlZiyana is not responsible for delays caused by courier services or customs.

6. Returns & Refunds Please refer to our Refund Policy for full details on returns and refunds.

7. Intellectual Property All content on alziyana.com — including text, images, and logos — is the property of AlZiyana and may not be reproduced without written permission.

8. Limitation of Liability AlZiyana shall not be liable for any indirect or consequential damages arising from the use of our products or website.

9. Governing Law These terms are governed by the laws of the United Arab Emirates.

10. Contact For any questions: hello@alziyana.com

Last updated: June 2026