At Alziyana, we are committed to delivering your products safely, efficiently, and with the care they deserve. Every order is prepared with attention to detail to ensure you enjoy a smooth and reliable shopping experience.
Order Processing
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All orders are processed within 1–2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive an order confirmation email followed by a shipping confirmation email once your order has been dispatched.
Domestic Shipping
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We offer standard and express shipping options at checkout.
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Delivery times typically range between 3–7 business days, depending on your location.
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Tracking information will be provided so you can follow your order’s journey.
International Shipping
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We ship worldwide.
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International delivery times vary based on destination and local customs processing.
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Shipping rates are calculated at checkout based on your region.
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Please note: customers are responsible for any customs duties, taxes, or import fees.
Shipping Confirmation & Tracking
Once your order ships, you will receive an email containing your tracking number and a link to monitor delivery status.
Shipping Delays
While we strive to deliver on time, unexpected delays may occur due to:
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Weather conditions
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Carrier issues
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Customs inspections (for international shipments)
We will always do our best to keep you updated.
Lost or Damaged Packages
If your package is lost, damaged, or does not arrive:
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Contact us at support@alziyana.com
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Provide your order number and tracking details
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We will assist you promptly and work with the carrier to resolve the issue
Incorrect Address Information
Please ensure your shipping details are correct at checkout.
Alziyana is not responsible for orders shipped to incorrectly provided addresses.
Need Help?
If you have any questions regarding your shipment, feel free to reach us at:
https://alziyana.com/
Your satisfaction is our priority, and we’re here to assist you every step of the way.
